Terms of use

Effective Date: January 5, 2025

Welcome to the website of IT Service Management Forum (itsmf) India Chapter (“we,” “our,” “us”). These Terms of Use govern your use of the website https://itsmfindiachapter.com (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please refrain from using the Website.


1. Acceptance of Terms

By accessing, browsing, or registering on the Website, you agree to abide by these Terms of Use, our Privacy Policy, and any other guidelines or rules posted on the Website.


2. Membership and Payments

2.1 Membership Subscription

  • Our Website offers premium memberships that grant access to exclusive materials for registered members.
  • Membership payments are currently accepted offline but will transition to online payment options soon.

2.2 Payment Terms

  • All payments for membership fees must be made in Indian Rupees (INR).
  • Payments are non-refundable unless otherwise stated or required by law.
  • In the case of online payments, secure payment gateways will be provided, and members are responsible for maintaining the confidentiality of their payment credentials.

3. Access to Premium Materials

3.1 Eligibility

  • Premium materials are accessible only to paid members with an active membership.
  • Members are prohibited from sharing or distributing premium content to non-members.

3.2 Usage Restrictions

  • Materials provided on the Website, including downloadable content, are for personal, non-commercial use only.
  • Unauthorized reproduction, distribution, or modification of any materials is strictly prohibited and may result in the termination of membership without refund.

4. Intellectual Property

  • All content on the Website, including but not limited to text, graphics, logos, images, and downloadable materials, is the property of ITSMF India Chapter or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • Members are granted a limited, non-transferable license to access the premium content for personal use only.

5. User Responsibilities

5.1 Account Security

  • Members are responsible for maintaining the confidentiality of their login credentials and are liable for all activities performed under their accounts.

5.2 Prohibited Conduct

  • Members must not engage in any activity that may harm the Website or its users, including but not limited to hacking, unauthorized access, or distributing malware.

6. Website Availability

  • We aim to ensure the Website is accessible 24/7. However, we are not liable for any downtime due to technical issues, maintenance, or unforeseen circumstances.

7. Limitation of Liability

  • ITSMF India Chapter shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website, even if we have been advised of the possibility of such damages.

8. Privacy

  • By using the Website, you agree to our collection, use, and sharing of your information as described in our Privacy Policy.

9. Termination of Membership

  • We reserve the right to suspend or terminate memberships if members violate these Terms of Use or engage in any unauthorized activities.
  • Termination does not entitle the member to any refund.

10. Changes to Terms of Use

  • We reserve the right to amend these Terms of Use at any time. Changes will be effective upon posting on the Website. Members are advised to review these terms periodically.

11. Governing Law and Jurisdiction

  • These Terms of Use are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

12. Contact Information

For any queries, please contact us at:

  • ITSMF India Chapter
  • Address: No. 26/C, Electronics City, Hosur Road, Bengaluru- 560100
  • Email: info@itsmfindiachapter.com
  • Phone: +91 8041407777

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.

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