As a senior technology executive, Prashant Jadhav brings over two decades of leadership in digital transformation, IT service management, and technology governance, with a strong track record in building high-performing teams that deliver value-driven ITSM aligned with best practices and enterprise agility. Under his leadership, technology centers have evolved into strategic transformation partners—driving enterprise efficiency, resilience, and customer-centricity, while positioning ITSM as a catalyst for digital strategy and sustainable business transformation.