A strategic and results-driven Delivery & Operations Leader with over 25 years of experience in large-scale IT delivery and operational excellence. Proven in scaling organizations, strengthening execution, driving business growth, and building high-performing Centers of Excellence to ensure customer success. Currently leads Delivery and Operations for strategic large accounts across P&C Insurance, Healthcare Insurance, Media, and Hi-Tech domains, owning Operations, Business Management, and Engagement including portfolio setup, governance, planning, and performance.