The Academia Partnership team at the itSMF India Chapter, a part of itSMF International, recently visited Dayananda Sagar College of Engineering, Bangalore, to deliver an insightful session on the importance of IT Service Management (ITSM) skills for students.
ITSM plays a crucial role in both IT and non-IT careers, enhancing competencies in automation, governance, compliance, process optimization, service delivery, IT operations, and customer experience—all of which are critical for today’s dynamic job market.
Key Objectives of the Initiative
- Aligning college curricula with ITSM principles to better equip students for corporate requirements
- Enhancing students’ job readiness and ability to meet industry expectations
- Strengthening industry-academia collaboration to attract more IT services companies to campus recruitment drives
Presentation Highlights
- Topic: Bridging the Gap: IT Service Management for Future IT Professionals
- Speakers: Lalitha SM, Vivek Joseph, Amit Kanade, Pompi Dasgupta, Sunil Mehta
This initiative marks a significant step toward integrating ITSM into higher education, ensuring students gain industry-relevant skills that enhance employability and career growth.
Acknowledgment and Future Collaboration
A special thank you to Guru Venkatesh, Sr. Vice President – Placements & Skill Development, Dr. Samitha Khaiyum, Professor & Head, MCA, Vibha Sheshadri, Sr. Lecturer, MCA, and all esteemed professors and faculty members who actively participated in this industry-driven discussion and supported the next steps for the itSMF Forum.
Strengthening the Industry-Academia Bridge
As a global leader in ITSM, itSMF International has been instrumental in bridging the gap between academia and industry. Bringing this initiative to India reinforces our commitment to preparing future professionals with the right skills for an evolving digital landscape.
Stay connected for more updates on this academia initiative.
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