Apoorve Aggarwal is a seasoned IT leader with 30+ years of experience in IT infrastructure, service management, digital transformation, and large program management. As Global Service Management Practice Head at TCS, he leads offerings, pre-sales, delivery, consulting, and alliances. His achievements include ITIL publications, automation accelerators, ITSM Academy setup, transformation programs, and 20% YoY practice growth. He holds multiple global certifications and actively leads social initiatives with NGOs across India.